Tungsten Network provides electronic invoicing, analytics and workflow solutions to companies around the globe. For more information about our products and services please visit our website.

• Faster delivery of invoices
• Elimination of lost invoices
• Data accuracy – all invoice data is delivered exactly as you created
• Visibility to invoice and payment status via vendor portal
• Elimination of paper

Submitting invoices via the Tungsten Network could be a factor in Warner Bros. vendor selection process. While this will not necessarily lead to an immediate disqualification of non-compliant vendors, our expectation is that such suppliers will, over time, inevitably find themselves at a disadvantage.

Yes. Warner Bros is actively phasing out the processing of paper invoices to take advantage of the benefits that electronic invoicing provides to both us and our suppliers. Submitting invoices via the Tungsten Network e-invoicing will become a formal vendor selection criterion employed by Warner Bros. Although this will not necessarily lead to an immediate disqualification of non-compliant vendors, our expectation is that such suppliers will, over time, inevitably find themselves at a disadvantage.

While the system allows this, Warner Bros. wants to receive all invoices timely.  Backdating and/or holding invoices is strongly discouraged and could impact future negotiations of payment terms. Please also note that a future date is not possible.

Tungsten Network is not a payment platform. Warner Bros will continue to use their current payment method.

• As Warner Bros allows attachments, go to ‘Invoicing’ and select ‘Invoices pending attachments’
• Find your invoice by adding the invoice number to the search field or sort the ‘Invoices awaiting attachments’ table by the various column headings
• Check the allowed file types in the ‘Upload’ column
• Click ‘Select’ to add the file(s) you want to attach on your computer
• You can see your attachments in the ‘Attachment count’ column
• You need to release your invoices with attachments to alert us that they are ready to be processed, tick the boxes by the relevant invoices and click the ‘Release’ button
• You are limited to a maximum of 10 attachments per invoice and these must be in a tiff format
• If you have an invoice pending attachments then you will have 24 hours to add the attachments before the invoice is automatically sent

No, the expectation from Warner Bros is that once you receive this notification you should start submitting all invoices through Tungsten Network and no further paper invoices should be sent (rejected if still received). This is to prevent any possible duplication.

No, this is to prevent duplicate invoices. The system itself does not allow entering the same number twice.

Please enter only one PO in “PO field” on invoice header. Please enter other POs in the body of the invoice – each PO on each related line, e.g.:

• Line 1: first PO, description of the related delivery/service/goods
• Line 2: second PO, description of the related delivery/service/goods
• Line 3: third PO, description of the related delivery/service/goods

Tungsten Network remembers all invoice numbers sent by you to Warner Bros. This protects both you and Warner Bros from sending duplicates. Therefore your invoice should always have a unique number, for example 1/2017 and 1/2018 will be accepted.

Warner Bros will continue to send your POs via email, the same way that you are currently receiving them. The POs will not be visible on the Tungsten Portal.

• Sent: Your invoice is waiting to be validated by Tungsten Network system
• Accepted: Your invoice passed Tungsten Network validation – invoice not yet received by Warner Bros AP Department
• Failed: Your invoice did not pass Tungsten Network validation – please check most common mistakes before raising a ticket (e.g. PO range)
• Delivered: Your invoice is ready to be transmitted to Warner Bros AP Department
• Received: Your invoice was entered to Warner Bros AP Department’s system – it will be validated for correctness and processed
• Rejected: Your invoice did not pass Warner Bros AP Department’s validation and was rejected – you will receive rejection information from Warner Bros EMAIL.
• Approved: Your invoice was posted
• Paid: Your invoice was paid
• Exception: Your invoice is under Warner Bros.’ investigation – you may be contacted for correction / Credit Note

No, to get an accurate status of your submitted invoices you should view the Invoice Status updates on your Tungsten Network portal account.

When a supplier or Buyer registers to the Tungsten portal they have to nominate an administrator, the details of the administrator can be located by clicking on “My Account” and then by clicking on “My Profile” the details will appear at the bottom of the screen.

It is the administrator that can add new users and amend access rights.

Access to the Tungsten Network service, including the Web Form, requires three credential authorizations. In addition, each session is protected by industry standard 128 bit SSL encryption using Class 3 Server Certificates from Verisign. Once your invoice is created it is stored in the secure archive where it is protected by the latest security measures which are tested daily.

This means only authorized users can connect to the site and that once connected, all communications are private and data is completely secure.

The business between you and your customer will continue in the same language. You should continue to send invoices in them same language you normally use.

If you require support, please call +44 (0) 870 165 7430. (For local numbers, please click here)

Please note that these numbers are for Tungsten e-invoicing support queries only. Please continue to direct your payment queries to your existing customer contact.

To start using the Tungsten Network, all you need to do is register now, using the unique registration link sent to you by your customer or Tungsten Network. Once registered, all suppliers using this option automatically receive 52 free transactions. At the end of your first anniversary (one year after registration), we will replenish your account, at no charge, back to 52 free invoices for you to use during the next 12 months.

Sí, independientemente de la solución que elija se le pedirá que acepte los términos y condiciones de Tungsten Network.

No. Additional software or hardware is NOT required. You only need a connection to the internet to send e-invoices via the Tungsten Network.

The minimum operating system requirements are: Microsoft Windows 98 Second Edition, Linux or Mac OS 9.2*.

Minimum browser requirements are: Version 9 of Internet Explorer and the latest versions of Firefox, Chrome, Safari and Opera.

You can send invoices directly from your billing system in any format you choose. To do this you will need to become an Integrated Solution Supplier on the Tungsten Network.
Please contact Tungsten directly on +44 (0)870 165 7420 to do this. (For local numbers, please click here)

Tungsten Network provides two levels of electronic invoicing capability. Each of the solutions include a free number of invoices each month.

Click here for prices and options

Warner Bros does not cover a Suppliers costs to produce your paper invoices and therefore will not be covering the cost to send electronically. However the electronic solution is more cost effective to most businesses. In addition to the financial savings you will also receive the advantages of immediate invoice submission, invoice delivery confirmation, and 24/7 invoice status and reporting capability.